Privacy Policy — Dried Organics

Last Updated: 1 August 2026

At Dried Organics, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website, place an order, contact us, or interact with our products and services.

By accessing or using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

a. Personal Information

When you place an order, contact us, create an account, or use our services, we may collect personal information such as:

• Full name
• Email address
• Phone or WhatsApp number
• Shipping address
• Billing address
• Order and purchase details
• Payment method and transaction information
• Customer support messages, reviews, or inquiries

Where online payments are available, payment information may be processed securely by third-party payment service providers. Dried Organics does not normally store complete debit card, credit card, or banking details.

b. Technical and Non-Personal Information

When you use our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Time spent on the website
• Referring website or source
• General website usage and activity

2. How We Use Your Information

We may use the information we collect to:

• Process, confirm, pack, and deliver your orders
• Verify your contact and delivery information
• Send order confirmation and delivery updates
• Contact you regarding incomplete or cancelled orders
• Provide customer support
• Respond to questions, complaints, and inquiries
• Process payments, refunds, returns, or exchanges
• Improve our website, products, and customer experience
• Maintain transaction and business records
• Detect suspicious transactions and prevent fraud
• Protect the security and integrity of our website
• Send offers, promotions, and product updates where permitted
• Meet applicable legal, accounting, tax, and regulatory requirements

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly
• Remember your preferences
• Improve website speed and performance
• Understand how visitors use our website
• Measure website traffic
• Analyze advertising and promotional campaigns
• Provide a more relevant shopping experience

You may disable cookies through your browser settings. However, some parts of the website may not function correctly when cookies are disabled.

4. How We Share Your Information

Dried Organics does not sell or rent your personal information.

We may share necessary information with trusted third parties that help us operate our business, including:

• Courier and delivery companies
• Payment gateway and payment-processing providers
• Website hosting and e-commerce service providers
• Customer support providers
• Analytics and advertising platforms
• Accounting and professional advisers
• Government departments, courts, or legal authorities where required

Only the information reasonably required to provide the relevant service will be shared.

5. Order and Delivery Information

To process and deliver an order, we may share your name, phone number, address, order details, and delivery instructions with our courier or delivery partners.

Customers are responsible for providing accurate contact and delivery information. Incorrect or incomplete details may result in delayed, returned, or cancelled orders.

6. Payment Information

Payments may be made through available payment methods, including Cash on Delivery, bank transfer, or third-party payment services.

Online payment details may be processed directly by the selected payment provider. Their use of your information may also be governed by their own privacy policies and security practices.

7. Marketing Communications

With your permission or where otherwise permitted, we may send you:

• Product announcements
• New product information
• Special offers and discounts
• Restock notifications
• Promotional campaigns
• Brand and service updates

You may opt out of promotional emails or messages at any time by using the available unsubscribe option or contacting us directly.

Opting out of marketing communications will not prevent us from sending important order, payment, delivery, or customer-support messages.

8. Data Retention

We may keep your personal information for as long as reasonably necessary to:

• Complete and maintain order records
• Provide customer support
• Process refunds, returns, or complaints
• Resolve disputes
• Prevent fraud and misuse
• Meet accounting, tax, legal, and business requirements

Information that is no longer required may be securely deleted or anonymized where reasonably possible.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against:

• Unauthorized access
• Accidental loss or damage
• Misuse or alteration
• Unauthorized disclosure
• Fraudulent activity

However, no online transmission, website, or electronic storage system can be guaranteed to be completely secure.

10. Your Privacy Rights

Subject to applicable requirements, you may contact us to:

• Request access to your personal information
• Correct inaccurate or incomplete information
• Update your contact or delivery details
• Request deletion of eligible personal information
• Withdraw your consent where processing is based on consent
• Opt out of promotional communications
• Ask how your information is collected or used

We may request reasonable information to verify your identity before processing a privacy-related request.

11. Third-Party Links

Our website may contain links to external websites, social media pages, payment providers, or other third-party services.

Dried Organics is not responsible for the privacy practices, security, availability, or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

12. Children’s Privacy

Our website and products are not specifically directed toward children under the age of 13.

Dried Organics does not knowingly collect personal information directly from children under 13. If we discover that such information has been collected, we will take reasonable steps to delete it.

13. International Visitors

Our business operates from Pakistan. Customers accessing our website from another country understand that their information may be processed and stored in Pakistan or through service providers operating in other locations.

14. Changes to This Privacy Policy

We may update this Privacy Policy when our website, products, services, or business practices change.

Any updated version will be posted on this page with a revised “Last Updated” date. We recommend reviewing this page periodically.

15. Contact Us

For questions, concerns, corrections, deletion requests, or other matters relating to this Privacy Policy, please contact us:

Dried Organics
Website: driedorganics.co
Email: driedorganics212@gmail.com
Phone/WhatsApp: +92 331 7776670
Alternative Phone: +92 308 7776670
Location: Arifwala, Pakistan